Delete your account

How to delete your PRIORITY account and data, and what we keep.

In the game (fastest)

1. Open PRIORITY and tap the gear on the home screen to open Settings.
2. Tap Account and privacy.
3. Type DELETE in the box and tap Delete my account. You need to be online.
4. The game confirms it and gives you a receipt.

Want a copy first? On the same screen, tap Download my data.

Without the game

If you no longer have the game, email support@prioritygameplay.com with the subject "Delete my PRIORITY account". Write from the email address you added to your account, or tell us your player name, so we can find it. We reply within 30 days, and may ask you to confirm the request.

What is deleted

• Your account, your name, your progress, points, levels, badges and streaks.
• Your answers, your friends and challenges, your email and password, and your age group and country.
• Your place on the leaderboards.

What we keep, and for how long

• Purchase records and prize payment records that the law or the app stores need, without your name, ID or full phone number. See the privacy notice for how long.
• Backups are removed within 14 days (weekly copies within 8 weeks).

Purchases and subscriptions are handled by Google Play or the App Store. Deleting your account does not cancel a subscription: cancel it in your store account too.